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Privacy Policy

Last updated: 7 August 2025 

Copyright 2025. No part of this publication may be reproduced, stored in an automated database, or made public in any form or by any means - electronic, mechanical, photocopying, recording or otherwise - without the prior written permission of Kudos Manufacturing Solutions Ltd. 

Kudos Manufacturing Solutions Ltd ("Kudos," "we," "our," or "us") is committed to safeguarding the privacy of individuals who visit our website (www.kudossolutions.co.uk) or engage with us through any of our digital channels. 

This privacy policy outlines how we handle your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws. 

 

1. Who We Are 

Kudos Manufacturing Solutions Ltd is registered in England and Wales and is a leading UK provider of planning and scheduling software for manufacturing. We act as the data controller for the processing of your personal data. 

For questions, contact us at: 
Email: enquiries@kudossolutions.co.uk 
Address: Kudos Solutions, 36 The Point, Rockingham Road, Market Harborough, Leicestershire, LE16 7QU 

 

 

2. What Personal Data We Collect 

We may collect and process the following types of personal data: 

  • First and last name 

  • Company name 

  • Job title 

  • Business email address 

  • Telephone number 

  • IP address and browser/device information 

  • Usage data from our website and email campaigns 

 

3. How We Collect Your Data 

We collect personal data in the following ways: 

  • When you submit forms on our website 

  • When you email or call us 

  • Through cookies and analytics tools (e.g. Google Analytics, HubSpot, Microsoft Clarity) 

  • When you interact with our newsletters or marketing communications 

 

4. Why We Process Your Data 

We use your data to: 

  • Provide product information and support 

  • Respond to enquiries or service requests 

  • Send newsletters or marketing communications (with your consent) 

  • Improve our website and services through analytics 

  • Comply with legal and contractual obligations 

 

5. Legal Basis for Processing 

We rely on one or more of the following lawful bases: 

  • Your consent (e.g. for marketing communications) 

  • Performance of a contract 

  • Compliance with legal obligations 

  • Legitimate interests (e.g. to improve our services or communicate with existing clients) 

 

6. Sharing Your Data 

We may share your personal data with trusted third-party service providers, including: 

  • CRM platforms  

  • Analytics providers (e.g. Google, Microsoft Clarity) 

  • Email marketing platforms 

  • Legal and regulatory authorities where required 

All third parties are contractually bound to protect your data and process it only on our instructions. 

 

7. Cookies and Tracking Technologies 

Our website uses cookies to personalise content, provide social media features, and analyse traffic. We use: 

  • Essential cookies – to enable core functionality 

  • Analytical cookies – to help us improve our website (e.g. Google Analytics) 

  • Session cookies – to track browsing behaviour during your session 

You may manage your cookie preferences in your browser settings. 

 

8. Retention of Your Data 

We retain personal data only as long as necessary to: 

  • Deliver the services or information requested 

  • Meet legal and contractual obligations 

  • Support our legitimate business purposes 

 

9. Your Rights 

Under UK GDPR, you have rights including: 

  • Access to your data 

  • Rectification of inaccurate data 

  • Erasure ("right to be forgotten") 

  • Objection to or restriction of processing 

  • Data portability 

  • Withdrawal of consent at any time 

To exercise any of these rights, contact us at enquiries@kudossolutions.co.uk. 

 

10. Security Measures 

We implement technical and organisational measures to protect your personal data, including encryption, access controls, and secure hosting. 

 

11. Third-Party Links 

Our website may include links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to read their privacy statements. 

 

12. Changes to This Policy 

We may update this policy from time to time. We recommend reviewing it periodically. Significant changes will be communicated via our website or directly where appropriate. 

 

For any privacy concerns, complaints, or questions, please contact us at enquiries@kudossolutions.co.uk. 

Kudos Manufacturing Solutions Ltd 
36 The Point, Rockingham Road, Market Harborough, Leicestershire, LE16 7QU 
Registered in England and Wales 

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